Privacy policy
Boutique MTBs DATA SECURITY
I. We use the information you have provided us with (name, title, address, e-mail address, telephone number, fax number, credit card details) in accordance with applicable Swedish data protection legislation.
II. Information relating to your person is used exclusively to implement agreements between us and primarily to send goods to the address you have provided. Any use of your data beyond this, such as for advertising purposes, market research or the design of our product range, does not follow from this.
III. Once the purchase has been completed, i.e. once the full purchase price has been paid, your data, which must be stored by law, will be blocked. This data may not be used in the future. Otherwise, your data will be deleted unless you have expressly requested that the data be retained for later use. You can contact us if you have any questions about your stored data or if you wish to change or delete it. You can withdraw your consent at any time.
IV. When you subscribe to the newsletter, we store your email address and use it for advertising and market research purposes until you unsubscribe from the newsletter.
If you would like further information or if you would like your data to be deleted, please contact Boutique MTB's data protection officer, Frederic de Montaigu, who has overall responsibility for data protection issues.
V. This website uses Google Analytics, a web analytics service provided by Google Inc. (‘Google’). Google Analytics uses ‘cookies’, which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google uses this information to evaluate your use of the website, to compile reports on website activity for website operators and to provide other services related to website and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of your data collected by Google in the manner and for the purposes set out above.
VI. In addition to Google Analytics, the web shop uses Shopify, a web analytics service provided by Shopify. This software uses cookies that are stored on the user's computer and analyses the technical aspects of the website. The cookie is used to create reports on website activity and to provide other services related to the use of the website. In this case, your IP address is rendered unrecognisable and anonymous by this software, so neither we nor the operator of the respective analysis tool collect personal information that would allow conclusions to be drawn about the identity of the user.
VIII. Use of Facebook social plugins
This website uses social plugins from the social network Facebook (Facebook), operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA. The plugins can be recognised by the Facebook logo. A list of Facebook plug-ins can be found here.
When you visit one of our websites that contains such a plug-in, your browser connects directly to Facebook's servers. The content of the plug-ins is transmitted by Facebook directly to your browser and linked directly to our website, where it is stored.
With the help of its plug-ins, Facebook receives information that your browser has logged in to a specific page among our websites. This happens even if you are not a member of Facebook or, if you are a member, even when you are not logged in to Facebook. This information (including your IP address) is sent directly from your browser to a Facebook server in the United States for storage there.
If you are logged into Facebook, your visit to our website can be directly linked to your Facebook account. When you use plug-ins such as the Like button or leave a comment, the information is also transferred directly to one of Facebook's servers, where it is stored. The information is also published on Facebook, where it is visible to your Facebook friends.
Facebook may use this information for advertising and marketing purposes and to build up its Facebook pages. In addition, Facebook creates utility, interest and contact profiles, for example to find out how you use our website. This is based on the advertisements that appear on your Facebook page. The purpose is to inform other Facebook users about your activities on our website and to create additional services that can be associated with the use of Facebook.
If you do not want Facebook to link your data collected on our website to your Facebook account, you must log out of Facebook before logging in to our website.
Information about the purpose of data collection, further processing and use by Facebook can be found on Facebook's website. There you can also find out what rights you have, what settings you can use on your computer to protect your privacy and read Facebook's data protection guidelines. The information can be found at this link.
IX. Invoice Klarna | Klarna Account:
Credit check
At the time of purchase, a credit check is carried out, which in some cases involves a credit reference check. You will then receive a copy of the credit reference check by post.
Personal data processing
Personal data is processed in accordance with applicable legislation. Klarna processes personal data primarily for the purposes of identification, customer analysis, credit checks, marketing and business development. Personal identification numbers are used as customer numbers for customer management purposes. See Klarna's data protection policy for a more detailed description of Klarna's personal data processing. By using Klarna Invoice, you agree to our use of your personal data in accordance with Klarna's data protection policy.
If you have any further questions or concerns, please call Klarna on 08-120 120 10 Mon-Thu between 8:30 a.m. and 8:00 p.m., Fridays 8:30 a.m. to 5:00 p.m. and weekends 10:00 a.m. to 5:00 p.m.
Link to Klarna's General Terms and Conditions.
Link to Standardised European Consumer Credit Information.
X. As a Bikester customer, you will receive product recommendations via email that match your previous purchases. You can unsubscribe at any time here or by clicking on the link.
Questions regarding cancellation, returns, warranty, etc. should be addressed in writing to our Customer Service.